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Director, User Experience

Department: Design and Creative

Location: Boston

Req#: 4158

Sonos is seeking an experienced Design leader to join our UX team. In this role, you’ll lead and strengthen a team of designers in the strategy and execution of a critical area - the evolution of user experiences within voice and music services. Driving and executing against the roadmap you’ll work with colleagues from Sonos design, research, product management, brand and software development, and teams from our strategic voice and music service partners, to craft strategies, share product visions and build compelling user experiences from concept to final product.

About You

You're not like everyone else.

You bring a unique perspective to the table. Transparency tops your list of values. Your smarts and creativity are off the charts, matched only by your humility. You want to collaborate with a team of diverse talent. You proactively contribute to a culture of respect and inclusion.

You enjoy a challenge.

Inquisitive and focused, you see every challenge as an opportunity. You're ambitious and unafraid to make mistakes because you learn from them and bounce back quickly. You don't stop until you get it right. "Impossible" isn't in your vocabulary. You're more interested in creating the future than waiting for it.

You love to listen.

You start every interaction from a place of listening and seeking to understand. You're culturally connected. You remember your first concert. You can readily recommend a binge-worthy show on Netflix, Hulu or HBO. You can't sit in traffic without a great audiobook, podcast or album. You can make a killer playlist. Your idea of a good weekend includes watching a movie or playing a video game.

What You’ll Do
You’re a design leader. You have an excellent record of leading teams to deliver products of the highest quality. You lead both the interactive and visual aspects of the design process, and through excellent interpersonal skills and working relationships you ensure alignment across all disciplines. You comprehend complex systems, turning them into efficient, delightful and cohesive app experiences across multiple platforms. You think strategically, but also execute projects with attention to detail. You thrive in a dynamic environment and stay on the leading edge of app experience trends, OS evolution, design processes and UX tools.

You’re a people leader. You are recognized as a phenomenal people manager. Ensuring your team can work efficiently and effectively is one of your key responsibilities, and of paramount importance to you. You know how to champion your team, providing them with opportunities to develop their skills and grow their careers. You have a track record of successfully guiding designers to bring out their best results in both the short and long term, and you take real pleasure in doing so.

Key responsibilities include:

  • Provide design leadership, strategic guidance and detailed tactical direction for Sonos voice and music service experiences
  • Deliver strong project and career management for Sonos designers
  • Work closely with cross-functional teams including product managers, software, and external partners
  • Advocate for Sonos users as you strive to make the right product
  • Travel to other Sonos offices, up to 10% of time, and travel to partner locations as needed
Skills You’ll Need
  • Bachelor’s degree in a related discipline, such as user experience design, industrial design, graphic design
  • 10 +years of experience in user experience design and/or user interface design.
  • 5 + years of experience providing project direction and career development to design teams
  • Extensive experience in the user experience design, including voice UI and mobile applications
  • Shown success in driving teams to design products that are both pleasurable and easy to use
  • Rich experience in sharing design directions and experience visions with stakeholders and clients
  • Ability to work within time and technical constraints while deliver outstanding user experiences
  • Strong communication skills and the ability to thrive in cross-functional teams
  • Deep experience working with software engineers in the Agile process
  • Aptitude for taking input from multiple sources and synthesizing it into coherent designs
  • A current portfolio available for viewing

How to Audition
If this sounds like a strong match for you, please share your resume and portfolio (if your portfolio is password protected, please include).  Help us see how and where you put the experience first and how you connect with people.  If there is a strong match, you'll be invited for a first phone interview.
More About Sonos

In 2002, Sonos set out to reinvent the way people listen at home. The wireless home sound system we created makes it easier than ever to fill any and every room with music, podcasts, TV, and just about anything else you could ever want to hear-all with brilliant, immersive clarity. Since then millions of people in over 60 countries have made Sonos part of their lives.

Today we remain focused on innovation, thoughtfully designing products, inventing new technologies, expanding our software platform, crafting the best sound experience and making a positive social impact in the world.

We're empowering people to listen better because listening builds understanding and drives change. It even increases happiness and brings people together. Simply put, listening leads to a better life. (We've got the data to prove it.)

Notice to European Job Applicants: Information you submit as a part of your job application will be used in accordance with Sonos EU Job Applicant Privacy Notice.

Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Follow the links to review the EEO is the Law poster and its supplement. The pay transparency policy is available here. Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.