Senior Product Program Manager
Department: Product Operations
Location: Boston, Hilversum, Santa Barbara, Seattle
You want to be part of a team.
You come with new ideas and a unique point of view. You look forward to collaborating with a diverse team of talent. You assume everyone’s best intentions, welcome a healthy debate, and embrace differing opinions. You eagerly seek and give help. Transparency tops your list of values, and you proactively contribute to a culture of respect and inclusion.
You enjoy a challenge.
Inquisitive and focused, you see every challenge as an opportunity. You’re ambitious and comfortable making mistakes because you learn from them and bounce back quickly. You would rather create the future than wait for it. You prioritize long-term value over short-term objectives.
You love to listen.
You approach every interaction with curiosity and a desire to understand. You want to make a positive impact in the world. You’re passionate about culture and know the power that music, film, podcasts, games, and stories have to bring people together.
- Create, lead and inspire high performing program teams to do their best work ever.
- Lead End to End, Edge to Edge new product program planning, execution and management.
- Work with hardware engineering, software engineering, manufacturing and various go-to-market functions to deliver amazing global product launches.
- Constantly challenge the current state and strive to maximize the value of what we deliver to our customers.
- Establish the rhythm of the program, setting clear expectations across all functions throughout the development and launch cycle.
- Be the honest broker ensuring full transparency, and that misalignments are identified and resolved.
- Ensure knowledge is shared and easily accessible.
- Deliver concise, consistent and timely communications.
- Create and maintain program plans which include schedule, budget and resource requirements across the entire enterprise.
- Understand resource availability, allocations. Actively highlight and resolve gaps.
- Use your long-range radar to effectively manage risk and prevent surprises.
- Be an expert meeting facilitator, able to confidently deliver updates to executives.
- Get in the trenches to support the team in solving everyday problems and know when to escalate.
- Leadership: You lead the team to align on program strategy, direction, and plans. You create and manage an optimal team structure maintaining clear roles and responsibilities. You are collaborative, empathetic, and work well with a broad range of personalities. You are not afraid to hold people accountable, even those with whom you do not have a supervisory relationship. You are willing to own issues and drive them to resolution. You demonstrate the Sonos behaviors in everything you do: Respect, Collaboration, Transparency, and Ownership.
- Big picture thinking: You see the bigger picture but are comfortable diving into the details when needed. You work to help the team understand and acknowledge each team member’s role, and how it integrates into the program team’s structure and contributes to overall objectives. You focus on fostering shared understanding.
- Communication: You are a natural communicator at all levels in an organization, situationally adjusting your level of detail as needed. You provide clear and concise communications across oral and written mediums to a variety of leaders and teams. You can push and pull information to and from the right people, at the right time.
- Prioritization and problem-solving: You don’t need a lot of help to figure things out, but do know when to ask for help. You have the ability to translate complex issues and program interdependencies into simple and actionable plans. You are not afraid to make decisions, and are prepared to hold the team accountable to align to them when made. You actively listen, learn, and “get stuff done.” You work across multiple functions, putting the dots down as well as connecting them to ensure priorities are set and clearly understood. You effectively manage and resolve conflict with an uncanny eye for identifying misalignments – and fixing them – before they cause issues.
- Adaptability and tolerance: You are comfortable with ambiguity while ensuring there is just enough structure to make progress. You build relationships that enable you to reconcile differences and create acceptable compromises between teams. You have an outstanding understanding on how to manage risks across programs and the business.
- 4+ years’ experience in Program Management with expert knowledge of program management principles working in a multi-phase integrated product development process.
- Passion for Product Development Cycle.
- University degree in an Engineering Subject is preferred, not essential.
- PMP Certification preferred.
Sonos is a sound experience company. We pioneered multiroom wireless audio, made it sound amazing, and changed the way people listen, making it effortless for them to enjoy what they want, where they want, how they want.
Today we continue empowering listeners by developing new technologies, thoughtfully designing products, expanding our software platform, and crafting brilliant sound experiences while participating in a culture that values respect, transparency, collaboration, and ownership.
Together we’re working to positively impact the world and inspire everyone to listen better—because listening brings people together, builds understanding, drives change, and makes us happier.
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