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Talent Network

Senior DevOps Engineer

Department: Platforms and Infrastructure

Location: Boston, Santa Barbara, Seattle

Req#: 2690

The Sonos Infrastructure Engineering team is seeking an experienced Site Reliability Engineer with a demonstrated track record of improving the availability, scalability, performance and reliability of production services.  This role requires solid experience engineering and automating within AWS, and delivering infrastructure as software.

Our band is large. And while there’s plenty of room for all kinds of personalities and skill sets to succeed, there are certain qualities that will help you thrive here.

Like a never-accept-less work ethic. An exceptionally low ego-to-talent ratio (none of the first, tons of the latter). A relentless craving to push past your limits and try new things. The smarts and the humble confidence to take on big challenges, make mistakes fast and early, embrace tough feedback, then recover quickly with fresh, startlingly perfect solutions. A fearless willingness to defend great work. And a tendency to totally geek out on music.

If this sounds like you, read on and let’s connect soon.
About You

Our band is large. And while there’s plenty of room for all kinds of personalities and skill sets to succeed, there are certain qualities that will help you thrive here.

Like a never-accept-less work ethic. An exceptionally low ego-to-talent ratio (none of the first, tons of the latter). A relentless craving to push past your limits and try new things. The smarts and the humble confidence to take on big challenges, make mistakes fast and early, embrace tough feedback, then recover quickly with fresh, startlingly perfect solutions. A fearless willingness to defend great work. And a tendency to totally geek out on music.

If this sounds like you, read on and let’s connect soon.

What You’ll Do
What you'll do:

  • Perform deep dives into both system and reliability issues before they affect customers; partner with software and systems engineers across the organization to produce and roll out fixes.
  • Troubleshoot issues across the entire stack: hardware, software, application and network.
  • Participate in the planning and design of our server, network and security architectures.
  • Enable continuous delivery automation by leveraging and extending our DevOps tooling.
  • Implement rock solid monitoring and alerting: tune alerts, right-size capacity, identify availability, performance, and security opportunities.
  • Drive standardization across multiple disciplines and teams in conjunction with embedded SREs throughout the organization.
  • Become the subject matter expert in your domain, mentoring other engineers on standard methodologies for everything from monitoring to troubleshooting complex system issues.
  • Participate in code reviews for infrastructure projects, built on open source software and deployed on both physical and virtualized platforms.
  • Represent the SRE organization in design reviews and operational readiness exercises for new and existing services.
  • Help define troubleshooting/escalation procedures for production systems. Respond to and resolve service problems.  Debug software at the infrastructure level.
  • Perform root cause analysis, use data to identify the scope and scale of impact.
  • Create stories and build automation to prevent problem recurrence.
Skills You’ll Need
What you'll need:

  • Expertise in designing, analyzing and troubleshooting large-scale distributed, production systems.
  • Experience with Amazon Web Services (EC2, S3, ELB, CloudFormation, Route53, etc.) in a command line setting – focused on Linux-based systems.
  • Expert level understanding of Unix/Linux systems from kernel to shell, with experience working with system libraries, file systems, and client-server protocols.
  • Experience with deployment orchestration tools (Ansible, Puppet, Chef, Salt, etc.)
  • Service monitoring and alerting expertise; knowledge of at least two of the following: Cloudwatch, Nagios, Zabbix, Zenoss, Sensu, Graphite/Grafana, Logstash, rsyslogd
  • Scripting proficiency in shell and Python/Ruby/Go/Perl.
  • Demonstrable knowledge of low-level the TCP/IP stack, HTTP(S), web application security, and experience supporting multi-tier web application architectures.

PREFERRED EXPERIENCE

  • Undergraduate degree in CS, a related technical field, or commensurate related work experience
  • Experience as a developer programming in Java, C, C++, etc.
  • Experience with caching layer technologies (Elasticache / memcached, redis) and CDN services such as Akamai/Limelight)
  • NoSQL experience (Cassandra, DynamoDB, MongoDB, etc.)
  • Practical experience with microservices and containers (Docker preferred)
  • Scrum/Agile Methodology experience
  • Familiarity with commercial software development practices (version control, defect tracking, product schedules and deliverables)



How to Audition
We will review all applications and respond within one week.
More About Our Band

In 2002, we set out to reinvent home audio for the digital age. Our mission–to fill every home with amazing sounding music. Yes, it was an ambitious goal. Challenging, too. And that hasn’t changed.

Since those early days, we’ve remained tirelessly focused on finding innovative ways to make listening out loud, with friends and loved ones, the truly transformative experience it should be. We’ve seen our vision capture the imaginations of music lovers in more than 60 countries, as we’ve continued to introduce products, software, and technologies that help people share the songs they love, discover new music they never knew existed, and experience richer, more musical lives.

At Sonos, we are building a team with extraordinary talent to help us fill every home with music. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.