Senior Beta Program Team Manager
At Sonos we strive to deliver a brilliant sound experience to our customers from the moment they first hear about us until they’re recommending our products to their friends. Beta Program Management lives at the crossroads of support, product, marketing, development, and our testers. As the Senior Beta Program Team Manager, you will play an integral role in evolving and improving the way we plan, execute, communicate, and report on Beta programs.
This position will play a key role in keeping Product, Development, Logistics and PR aligned on processes the team will use to track test cases, tester feedback, experience gaps, technical issues, and risks. This leader will adapt and enhance our Beta program governance and processes to align the work of each organization as we continue to explore a broader range of opportunities to accelerate our growth. This leader will manage a team of 7-9 Program Management professionals who ensure we deliver quality software and hardware products.
More than a candidate that checks every box, we’re looking for people who are excited to work, learn, and grow at Sonos—no matter their background or how they identify. If that’s you, we hope you’ll apply for this role.
You want to be part of a team.
You come with new ideas and a unique point of view. You look forward to collaborating with a diverse team of individuals. You assume everyone’s best intentions, welcome a healthy debate, and embrace differing opinions. You eagerly seek and give help. Transparency tops your list of values, and you proactively contribute to a culture of respect and inclusion.
You enjoy a challenge.
Inquisitive and focused, you see every challenge as an opportunity. You’re ambitious and comfortable making mistakes because you learn from them and bounce back quickly. You would rather create the future than wait for it. You prioritize long-term value over short-term objectives.
You love to listen.
You approach every interaction with curiosity and a desire to understand. You want to make a positive impact in the world. You’re passionate about culture and know the power that music, film, podcasts, games, and stories have to bring people together.
- Work across all functions at Sonos to ensure alignment and support of the process used to Beta test new products and features.
- Collaborate with product and program leadership across the company to establish and improve the way we report and track tester feature insights.
- Manage a broad range of Program Managers to effectively lead the execution of Beta programs involving software, hardware, partnerships and marketing initiatives.
- Monitor and audit project communications, surveys, and plans for the Beta team.
- Create new processes that allow us to test products quickly still ensuring a high level of quality.
- Partner deeply with product to promote a system of equality in voice and influence between organizations. Ensure a balanced and fully aligned perspective on testing progress and issues is effectively communicated throughout the company.
- Evolve and improve the mechanisms for Beta testing, providing enough visibility and oversight into which features require testing.
10+ years’ experience as a fully program or product manager for complex programs, and several years of experience in leading an overall program or product management function.
Strong track record of creating empowered, agile program teams with proper oversight and communication to enable fast decision making.
Proven track record of coaching and developing people and teams - especially in globally diverse, fast-paced, dynamic, and demanding environments.
Program leadership experience bringing complex, game-changing products to high-volume manufacturing or market introduction.
Preferred Qualifications (nice-to-haves):
Consumer electronics experience.
Strong collaboration and experience communicating and influencing at the highest level of an organization.
Experience working with JIRA, Tableau, Qualtrics, Centercode and Confluence.
Sonos is a sound experience company. We pioneered multiroom wireless audio, made it sound amazing, and changed the way people listen, making it effortless for them to enjoy what they want, where they want, how they want.
Today we continue empowering listeners by developing new technologies, thoughtfully designing products, expanding our software platform, and crafting brilliant sound experiences while participating in a culture that values respect, transparency, collaboration, and ownership.
Together we’re working to positively impact the world and inspire everyone to listen better—because listening brings people together, builds understanding, drives change, and makes us happier.
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