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the world through music?

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Talent Network

Retail Art Director

Department: Marketing

Location: Santa Barbara

Req#: 2976

We’re here to do one thing – fill every home with music.   Our mission has never been more vital than it is today.  While streaming finally unlocks access to all the music on earth, the critical question remains how we’ll experience it.  Will music be impoverished by inferior technology and imprisoned by earbuds?  Or will music be liberated by real innovation and reemerge as the cultural campfire around which people have gathered for millennia?  As designers of the Sonos brand, we have a responsibility to directly influence this outcome. Our brand is changing the way people listen to music, and we’re on a journey to bring this experience to a global audience. Since first-hand experience is so critical to Sonos’ growth, you will ensure that every experience that is generated between our audience’s and their relationship with Sonos in retail is truly epic.

This role requires the ability to partner with a large creative team internally as well as a network of global agencies in the creation of 3D design that helps Sonos achieve its mission of filling every home with music. This leader is responsible for making Sonos a globally recognized cultural symbol in the company of elite brands in the home, music, technology, and design categories as it relates to all things retail.

This role is a senior creative leader for the Sonos brand globally, overseeing the visual brand experience across retail and 3D. This role reports to the Global Creative Director, and sits in the Santa Barbara, CA office.

About You

Our band is large. And while there’s plenty of room for all kinds of personalities and skill sets to succeed, there are certain qualities that will help you thrive here.

Like a never-accept-less work ethic. An exceptionally low ego-to-talent ratio (none of the first, tons of the latter). A relentless craving to push past your limits and try new things. The smarts and the humble confidence to take on big challenges, make mistakes fast and early, embrace tough feedback, then recover quickly with fresh, startlingly perfect solutions. A fearless willingness to defend great work. And a tendency to totally geek out on music.

If this sounds like you, read on and let’s connect soon.

What You’ll Do
  • Works effectively across functions from marketing, regional marketing, direct-to-consumer, Digital,Ecommerce, sales, Channel Marketing, proprietary retail, events, etc. 
  • Will require a breadth of individual capacities ranging from cultural awareness of music entertainment, global store design and experiential marketing.Creates the global creative vision for Sonos in 3D, inclusive of point of sale, environments, activations, visual merchandising, shop in shop, and store experience. 
  • Works across store design, brand design, and retail marketing to create a holistic retail experience. Protecting connection, consistency, and being the brand champion/guardian.
  • Experience in global markets creating signage, navigation, and collateral packages, as well as developing a comprehensive consumer journey at retail.
  • Brings seasonal marketing campaigns to retail in the form of global directives, including windows and in store product communication. 
  • Develop house-style and interior design look and feel for retail environments.
  • Bring your proven experience across Brand Identity, Creative Direction, Art Direction, Visual Presentation, Graphic Design, Agency Management, Retail Design, Experience Design, Interior Design, Events to our team as the subject matter expert. 
  • Manage and build a team of creative experts over time to support the global retail strategy.
  • Guide global team with a deep understanding of the evolving competitive landscape and the consumer journey, and a focus on delivering one integrated Sonos brand experience. 
  • Deliver creative excellence and smart storytelling at every consumer touch-point and throughout the consumer journey, utilizing a brand voice that is always relevant and relatable to our audience. 
  • Work closely with Channel and DTC Retail teams to innovate and design the future of retail.
Skills You’ll Need
  • 8+ years of experience in the world of consumer electronics, lifestyle brands, or creative design agency experience required.
  • Excellent verbal and written communication skills.
  • A blend of cultural awareness, analytic capability, and tech savvy.
  • BA/BS/BFA/MFA toward a degree with a focus in design or architecture preferred.
  • Exceptional attention to detail.
  • Strong project management skills.
  • Proven creative thinker, design-oriented, and experience-first professional.
  • Proficient in MS Office Suite (required), Adobe Creative Suite, Sketchup or other relevant 3D tools
  • Ability to multi-task in a fast paced environment. The ideal candidate will be highly organized and willing to adapt to changing needs.
  • Creative production knowledge/planning experience is mandatory.
  • Outstanding interpersonal skills: approachable, ability to quickly establish rapport and communicate effectively with a diverse population across all levels of the organization. 
  • Ability to establish strong working relationships with vendors, external partners, and key internal team members.
  • Proven empathetic ability to put yourself in the mindset of consumers and a passion for improving their experience.
How to Audition
More About Our Band

In 2002, we set out to reinvent home audio for the digital age. Our mission–to fill every home with amazing sounding music. Yes, it was an ambitious goal. Challenging, too. And that hasn’t changed.

Since those early days, we’ve remained tirelessly focused on finding innovative ways to make listening out loud, with friends and loved ones, the truly transformative experience it should be. We’ve seen our vision capture the imaginations of music lovers in more than 60 countries, as we’ve continued to introduce products, software, and technologies that help people share the songs they love, discover new music they never knew existed, and experience richer, more musical lives.

At Sonos, we are building a team with extraordinary talent to help us fill every home with music. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.