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Quality Assurance Engineer - First Experience Technology

Department: Platforms and Infrastructure

Location: Boston

Req#: 5804

This will be an individual contributor position, focused on all aspects of quality in the solutions that we deliver to display/demo our products at physical retail locations.  This will involve working with our entire team as we develop, test, manufacture and deploy the highest quality retail displays.

Sonos’ retail display technology is full stack (embedded systems, custom router software/firmware, networking and cloud infrastructure).

At Sonos, we are passionate about creating and delivering the finest HiFi audio systems in the world to our customers and our team is responsible for enabling customers to discover this at retail.

About You

More than a candidate that checks every box, we’re looking for people who are excited to work, learn, and grow at Sonos—no matter their background or how they identify. If that’s you, we hope you’ll apply for this role.

You want to be part of a team.

You come with new ideas and a unique point of view. You look forward to collaborating with a diverse team of individuals. You assume everyone’s best intentions, welcome a healthy debate, and embrace differing opinions. You eagerly seek and give help. Transparency tops your list of values, and you proactively contribute to a culture of respect and inclusion.

You enjoy a challenge.

Inquisitive and focused, you see every challenge as an opportunity. You’re ambitious and comfortable making mistakes because you learn from them and bounce back quickly. You would rather create the future than wait for it. You prioritize long-term value over short-term objectives.

You love to listen.

You approach every interaction with curiosity and a desire to understand. You want to make a positive impact in the world. You’re passionate about culture and know the power that music, film, podcasts, games, and stories have to bring people together.

What You’ll Do
  • Ensuring quality on projects, work closely with Technical Project Manager, Engineering Team and the Field Team.

  • Develop test plans.•

  • Set up test systems.

  • Execute test plans.

  • Generate test reports.

  • Be a member of the support escalation team.

Skills You’ll Need
  • 5+ years of experience in software/systems quality assurance.

  • Understanding of quality assurance methodologies and best practices. • 

  • Effective verbal, written and interpersonal communication skills. • 

  • Responsible, team-oriented and process aware. 

  • A lover of digital music and consumer electronics.

  • Ability to multitask as we are often testing multiple projects at the same time.

  • BS/BA in Engineering, Computer Science or a Quality/Reliability related discipline.

Preferred Experience:• 

  • Test automation experience.

  • Hardware troubleshooting skills.

  • Networking experience/troubleshooting (TCP, UDP, Wireshark, tcpdump, spanning tree, routing, etc).

  • Experience with Unix/Linux (especially at the command line level).

  • Scripting (Shell, Perl, Python, etc).

  • Understanding of consumer audio/video (streaming, S/PDIF, HDMI, encoding standards, etc).

  • Programming (Javascript, Java, Shell, Perl, Python, C/C++, etc).

  • Experience working with and/or in a retail environment.

  • Experience working in a Scrum/Agile environment.

  • Working knowledge of at least one foreign language.

More About Sonos

Sonos is a sound experience company. We pioneered multiroom wireless audio, made it sound amazing, and changed the way people listen, making it effortless for them to enjoy what they want, where they want, how they want.

Today we continue empowering listeners by developing new technologies, thoughtfully designing products, expanding our software platform, and crafting brilliant sound experiences while participating in a culture that values respect, transparency, collaboration, and ownership.

Together we’re working to positively impact the world and inspire everyone to listen better—because listening brings people together, builds understanding, drives change, and makes us happier.

Notice to European Job Applicants: Information you submit as a part of your job application will be used in accordance with Sonos EU Job Applicant Privacy Notice.

Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Follow the links to review the EEO is the Law poster and its supplement. The pay transparency policy is available here. Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.