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Principal Software Product Manager

Department: Product Management

Location: Boston, Santa Barbara, Seattle

Req#: 4806

When you bring a new Internet of Things gadget home, do you wish that setting it up should be every bit as amazing an experience as actually using it? Do you also believe that these connected home devices should be secure without having to be complicated to use or to understand? Are you excited about the future of connected devices and experiences that span all of the different aspects of people’s lives from work-to-play and personal-to-communal? We’re looking for someone who not only knows how to create software enabled experiences, but also has a vision for software led experiences to keep Sonos at the forefront of the connected device universe. 
 
Sonos was founded on a belief that high-quality sound delivered seamlessly throughout your home can improve your life. This founding belief – that listening better can mean living better – motivates us now more than ever, as new technologies, particularly smart speakers, craft new experience possibilities. In creating the wireless home audio category over the past decade, we’ve also created a passionate fan base; one that deserves our assurance that the Sonos system is secure, and as our customers expand their Sonos systems to envelop their entire house with the soundtracks of their lives, that they can do so seemingly magically. 
 
We are looking for a Principal Product Manager to express our core Sonos Player provisioning and security platform technologies. Trust in the platform starts at the time our customers put a Sonos player into their homes and onto their home networks. This role will lead our next generation provisioning platform using technologies like Bluetooth Low Energy, Near Field Communications, Ultrasonic Audio, Public Key Infrastructure, and other technologies - both current and emerging - to define the future of how Sonos players are provisioned into the home and how they maintain trust within the Sonos ecosystem and the user's household. 

You will also be at the forefront of our software roadmap and work closely with our hardware partners to define the future capabilities of our products. That means not only helping to define what our products can do, but also define the software experiences that create a connected “life” experience for how our customers interact with Sonos and sound throughout their day. You will have both a technology focus as well as a broad portfolio perspective.
About You

You want to be part of a team.

You come with new ideas and a unique point of view. You look forward to collaborating with a diverse team of talent. You assume everyone’s best intentions, welcome a healthy debate, and embrace differing opinions. You eagerly seek and give help. Transparency tops your list of values, and you proactively contribute to a culture of respect and inclusion.

You enjoy a challenge.

Inquisitive and focused, you see every challenge as an opportunity. You’re ambitious and comfortable making mistakes because you learn from them and bounce back quickly. You would rather create the future than wait for it. You prioritize long-term value over short-term objectives.

You love to listen.

You approach every interaction with curiosity and a desire to understand. You want to make a positive impact in the world. You’re passionate about culture and know the power that music, film, podcasts, games, and stories have to bring people together.

What You’ll Do
  • Be an industry expert on technologies that enable Sonos devices to easily and seamlessly establish trust in customer households, offices, and anywhere else a Sonos device can go.
  • Responsible for influencing the strategy and evolution of Sonos core technology platforms and handling day-to-day experience, cost, and execution trade-offs.
  • Research, analyze, and forecast technology trends; identify and investigate opportunities to use new technologies and vendors to enable new and innovative user experiences; and work cross-functionally with your internal team and external partners to bring these experiences to realization.
  • Guide and prioritize the work of software Scrum teams, and work with hardware Product Managers and Product Creation Leaders to define the technical software and hardware requirements needed to enable product experiences that delight. 
  • Responsible for leading the evolution of the Sonos software platform roadmap and handling day-to-day experience and execution trade-offs.
  • Work with user experience and user research teams to ensure an outstanding Sonos experience across the entire ecosystem of products, platforms and applications.
  • Set, track and maintain goals and experience and quality metrics for features and system performance.
Skills You’ll Need
  • You have demonstrated experience as a cross-functional leader driving the creation of successful, technically innovative software and/or hardware products – your ability to work across teams in a positive and collaborative way is key. 
  • Prior experience as a software product manager or product development leader is applicable to this role.
  • You are not afraid of the new and unknown; you know what you don’t know and you have a passion for asking questions, learning new things, and putting that knowledge to use.
  • You have an unrelenting goal to give customers amazing experiences on top of complex technologies.
  • You understand how to use all types of data as dimensions to inform decisions and the product roadmap.
  • You have excellent written and oral communication skills, with the ability to articulate both business/user value and complex technical concepts to a variety of audiences.
  • Experience applying agile methodologies and experience as a Product Owner is highly desired.
  • You have an educational background in or working familiarity with PKI or other security technologies, wireless technologies like BLE and NFC, or a background in operating system development.
  • Passion for music and a demonstrated commitment to making – and shipping – outstanding products.
 
Sonos embraces people that come from diverse backgrounds, bring unique perspectives, and that share a common real passion for creating sound experiences that become the audio track of people's lives. We are looking for a seasoned Product Manager that is as passionate about music as they are about developing innovative products. If you have a deep appreciation for the ever evolving challenge of securing IoT devices; if you love crafting "magical" technologies that make complex things seem incredibly simple to use; if you appreciate the complexity of working across cloud, mobile and desktop client, and hardware engineering boundaries, then we’d love to talk to you about working with us at Sonos. 

More About Sonos

Sonos is a sound experience company. We pioneered multiroom wireless audio, made it sound amazing, and changed the way people listen, making it effortless for them to enjoy what they want, where they want, how they want.

Today we continue empowering listeners by developing new technologies, thoughtfully designing products, expanding our software platform, and crafting brilliant sound experiences while participating in a culture that values respect, transparency, collaboration, and ownership.

Together we’re working to positively impact the world and inspire everyone to listen better—because listening brings people together, builds understanding, drives change, and makes us happier.

Notice to European Job Applicants: Information you submit as a part of your job application will be used in accordance with Sonos EU Job Applicant Privacy Notice.

Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Follow the links to review the EEO is the Law poster and its supplement. The pay transparency policy is available here. Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@sonos.com and let us know the nature of your request and your contact information.