National Account Manager, ANZ
Department: Retail, Sales and Commercial
To support growth and expansion of our business as a Sonos Australia & NZ team, we are looking for an additional National Account Manager ANZ. Our brand is changing the way people listen to music, and we are on a journey to bring this experience to a global audience.
At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do to the best work of their lives.
Sonos is a sound experience company. We pioneered multiroom wireless audio, made it sound amazing, and changed the way people listen, making it effortless for them to enjoy what they want, where they want, how they want. Today we continue empowering listeners by developing new technologies, thoughtfully designing products, expanding our software platform, and crafting brilliant sound experiences while participating in a culture that values respect, transparency, collaboration, and ownership. Together we’re working to positively impact the world and inspire everyone to listen better—because listening brings people together, builds understanding, drives change, and makes us happier.
The National Account Manager, will join our existing sales team, adding important account management pedigree to our team and will lead key parts of our sales and channel efforts in the region. The candidate will be responsible to achieve sales objectives along with building retail strategies and key account plans for selected ANZ national accounts. This role reports directly to the Sales lead for Sonos Australia & NZ.
The successful candidate will have an innate feel for the brand, brand strategy coupled with deep understanding of our retailer’s strategy, business, and shopper audience. You will work closely with all internal functions of the local ANZ team and regional APAC team to ensure that relevant needs of the key accounts are met and goals / objectives of Sonos and our key accounts are aligned and optimized.
More than a candidate that checks every box, we’re looking for people who are excited to work, learn, and grow at Sonos—no matter their background or how they identify. If that’s you, we hope you’ll apply for this role.
You want to be part of a team.
You come with new ideas and a unique point of view. You look forward to collaborating with a diverse team of individuals. You assume everyone’s best intentions, welcome a healthy debate, and embrace differing opinions. You eagerly seek and give help. Transparency tops your list of values, and you proactively contribute to a culture of respect and inclusion.
You enjoy a challenge.
Inquisitive and focused, you see every challenge as an opportunity. You’re ambitious and comfortable making mistakes because you learn from them and bounce back quickly. You would rather create the future than wait for it. You prioritize long-term value over short-term objectives.
You love to listen.
You approach every interaction with curiosity and a desire to understand. You want to make a positive impact in the world. You’re passionate about culture and know the power that music, film, podcasts, games, and stories have to bring people together.
Responsible for direct account ownership of our Australian and New Zealand key accounts.
Manage the account relationship including senior management engagement, while working with key verticals to align business departments.
Develop, build, deliver category-led annual account plans via joint business planning and quarterly reviews to reinforce our strategic partnerships.
Develop sell-in and sell-thru plans to achieve monthly/quarterly/annual objectives.
Actively participate and negotiate sales opportunities while managing account investments, optimizing ROI that are aligned with overarching business objectives.
Working with the Sales and Retail Experience lead, manage and negotiate the key account promotional plan across all media and consumer touch points.
Gather analysis and provide actionable insights and reporting of the category performance including market trends, sales data and competitor sensing.
Set account priorities via our Field Sales lead to ensure retail programs and brand representation are executed well at a store level via our field team.
Ownership of forecast (Sell-in/Sell Thru) and measurement of KPI’s including runs rates, slow moving, weeks of cover and inventory levels.
Tertiary qualifications will be highly regarded
5-10 years of customer facing roles within the wider consumer industry, especially building, and managing key retail account relationships (experience working directly with key consumer electronics retailers in ANZ is highly preferred)
Broad professional background within Sales, Product / Category management or Marketing.
Strong Business Acumen & results Oriented
Creative, inspiring, and progressive.
A storyteller with outstanding interpersonal skills: approachable, ability to quickly establish rapport, communicate effectively with a diverse group of stakeholders
Displays a persistent, positive attitude to problem-solving and recognises that goals are achievable, even with obstacles
Fluent in English (required)
Strong affinity with our brand, products, and a passion for music!
Sonos is a sound experience company. We pioneered multiroom wireless audio, made it sound amazing, and changed the way people listen, making it effortless for them to enjoy what they want, where they want, how they want.
Today we continue empowering listeners by developing new technologies, thoughtfully designing products, expanding our software platform, and crafting brilliant sound experiences while participating in a culture that values respect, transparency, collaboration, and ownership.
Together we’re working to positively impact the world and inspire everyone to listen better—because listening brings people together, builds understanding, drives change, and makes us happier.
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