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Logistics Coordinator

Department: Business Operations

Location: Shanghai

Req#: 4545

Role Summary - 

Manage factory shipments on time delivery based on supply plan. 
Manage in transit shipments and meet on time arrival target at reginal distribution center or direct customer destinations. Ensure the timeliness and accuracy of all logistics data in company system. 
Manage the daily operational relationship with 3PL and global forwarders to solve the daily operational issues. 
Day to day management with 3PL to ensure on time delivery of components to CM warehouse. 
Support on the new cost effective model implementation for components by leveraging the process improvements from cross functional teams. 
Support program team on samples delivery tracking and provide the instruction on the sample return to CMs from China team. 
Responsible for China return centers inventory and warehouse management by working with global RMA team. Ensure the RMA returns from global RMA center to China RMA warehouse and coordinate with factory program team on the repair planning. 
Be responsible to provide all RMA related data to GFR& accounting team based on requests. 
Responsible for collecting and analyzing the monthly performance report for logistics partners. 
Managing all inbound shipments to China distribution center. 
Actively involved in any stock taking activities request from finance team. 
About You

You're not like everyone else.

You bring a unique perspective to the table. Transparency tops your list of values. Your smarts and creativity are off the charts, matched only by your humility. You want to collaborate with a team of diverse talent. You proactively contribute to a culture of respect and inclusion.

You enjoy a challenge.

Inquisitive and focused, you see every challenge as an opportunity. You're ambitious and unafraid to make mistakes because you learn from them and bounce back quickly. You don't stop until you get it right. "Impossible" isn't in your vocabulary. You're more interested in creating the future than waiting for it.

You love to listen.

You start every interaction from a place of listening and seeking to understand. You're culturally connected. You remember your first concert. You can readily recommend a binge-worthy show on Netflix, Hulu or HBO. You can't sit in traffic without a great audiobook, podcast or album. You can make a killer playlist. Your idea of a good weekend includes watching a movie or playing a video game.

What You’ll Do

What You'll Do (Responsibilities) - 

An ideal candidate for Logistics coordinator role will have the following skills and experience: 

Minimum 3-5 years experiences of logistics or supply chain operations in manufacturing industry or global companies. 

Good experience on working with global forwarders or 3PL. 

Basic understanding for supply chain order fulfillment, transportation, customer service process. 

Good understanding of China policies and regulations in importation/exportation and distribution 

Demonstrated ability to work in a multicultural environment. 

Very skilled computer operation with MS office.

Skills You’ll Need
    What You'll Need (Qualifications) - 
      Bachelor Degree and minimum 3-5 years experiences in logistics, warehouse or supply chain operations. 
        Excellent communication (verbal and written) in both English and Mandarin, interpersonal, and conflict resolution skills 
          Strong skills on problems solving 
            Strong PC skills required 
            Good experience on ERP system
            How to Audition

            The AUdition (Selection Process)- 
            Apply now! When you have any interest. You may receive a recruiter phone screen when your profile is fit to the role.  Furthermore positive, you will receive communication with hiring manager and group onsite visit interview. 

            Apply now and if there is a strong match, you'll be invited for a first phone interview with one of our recruiters.
            More About Sonos

            In 2002, Sonos set out to reinvent the way people listen at home. The wireless home sound system we created makes it easier than ever to fill any and every room with music, podcasts, TV, and just about anything else you could ever want to hear-all with brilliant, immersive clarity. Since then millions of people in over 60 countries have made Sonos part of their lives.

            Today we remain focused on innovation, thoughtfully designing products, inventing new technologies, expanding our software platform, crafting the best sound experience and making a positive social impact in the world.

            We're empowering people to listen better because listening builds understanding and drives change. It even increases happiness and brings people together. Simply put, listening leads to a better life. (We've got the data to prove it.)

            Notice to European Job Applicants: Information you submit as a part of your job application will be used in accordance with Sonos EU Job Applicant Privacy Notice.

            Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

            We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Follow the links to review the EEO is the Law poster and its supplement. The pay transparency policy is available here. Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.