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Internal Communications Specialist

Department: Human Resources and Talent

Location: Santa Barbara

Req#: 4701


The Internal Communications Specialist is an all-around creative with a knack for the written word and a great story. They’ll be responsible for writing/creating, editing, and managing the release of internal communications that support the People (HR) Team and the broader organization.

They’ll have their hands in everything from written content to creative programs such as internal “billboards” and other graphic design. They’ll be responsible for helping to craft key Sonos narratives, and will need to ensure all communications are accurate, clear, and appropriate for the audience and context. While the focus of this role will be writing to start, this individual also should have some experience and desire to grow in the visual design and video editing spaces.

Given that this role is internally focused, the Specialist should - and is encouraged - to embrace their creative license to bring a fresh perspective to all things Internal Communications; they should always be thinking about ways to elevate employee’s experiences and help make Sonos a place where people can do their best work.

About You

You're not like everyone else.

You bring a unique perspective to the table. Transparency tops your list of values. Your smarts and creativity are off the charts, matched only by your humility. You want to collaborate with a team of diverse talent. You proactively contribute to a culture of respect and inclusion.

You enjoy a challenge.

Inquisitive and focused, you see every challenge as an opportunity. You're ambitious and unafraid to make mistakes because you learn from them and bounce back quickly. You don't stop until you get it right. "Impossible" isn't in your vocabulary. You're more interested in creating the future than waiting for it.

You love to listen.

You start every interaction from a place of listening and seeking to understand. You're culturally connected. You remember your first concert. You can readily recommend a binge-worthy show on Netflix, Hulu or HBO. You can't sit in traffic without a great audiobook, podcast or album. You can make a killer playlist. Your idea of a good weekend includes watching a movie or playing a video game.

What You’ll Do
“The written essentials” - ~60% of your time

These written communications are considered must reads, and are high visibility moments within the organization. These communications must be written in the Sonos voice (our brand standards) and in an engaging way that informs and inspires the organization. You will work with peers and cross functional stakeholders across the business to make sure these deliverables appropriately address the needs of our employees and the business.

Focus areas: 
  • Key news and announcements (Internal Product Announcements; Leadership updates, office openings, etc.)
  • Resources and reference documents (internal training documents, FAQs, etc.) 
  • Speaker scripts/talking points for live events and meetings
  • Intranet content management and maintenance


Graphic and Video Design – ~40% of your time 

You will also help teams tell their stories in the most compelling ways possible, which includes graphic design and video. As a global organization, we are increasingly relying on these platforms to help tell stories in consistent and compelling ways. 

Focus areas: 
  • Slides and infographics (Powerpoint skill is a must; Adobe suite is a very nice to have)
  • Occasional photography needs (of our offices, people, events)
  • Production (manage the design process for swag)
  • Video (basic video editing experience is a nice to have, vlogging or other equivalent experience is preferred)

Skills You’ll Need
  • Experience explaining complicated concepts in simple ways, especially across global cross-functional audiences.
  • Experience building structure into how you’ll work through things like documentation, scheduling, taking great notes, etc. 
  • Experience in planning and orchestrating collaborative work cross teams, juggling multiple requests, and re-prioritizing work according to emerging company priorities in real-time.
  • A desire to try new things and willingness to embrace learning on the job. 
  • An ability/desire to identify needs on your own and suggests solutions.
  • You relate to and operate within our Sonos behaviors of respect, transparency, collaboration, and ownership.

How to Audition

Apply now and if there is a strong match, we'll reach out!

More About Sonos

In 2002, Sonos set out to reinvent the way people listen at home. The wireless home sound system we created makes it easier than ever to fill any and every room with music, podcasts, TV, and just about anything else you could ever want to hear-all with brilliant, immersive clarity. Since then millions of people in over 60 countries have made Sonos part of their lives.

Today we remain focused on innovation, thoughtfully designing products, inventing new technologies, expanding our software platform, crafting the best sound experience and making a positive social impact in the world.

We're empowering people to listen better because listening builds understanding and drives change. It even increases happiness and brings people together. Simply put, listening leads to a better life. (We've got the data to prove it.)

Notice to European Job Applicants: Information you submit as a part of your job application will be used in accordance with Sonos EU Job Applicant Privacy Notice.

Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Follow the links to review the EEO is the Law poster and its supplement. The pay transparency policy is available here. Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@sonos.com and let us know the nature of your request and your contact information.