In-Store Senior Sales Associate
Department: Retail, Sales and Commercial
Location: New York
More than a candidate that checks every box, we’re looking for people who are excited to work, learn, and grow at Sonos—no matter their background or how they identify. If that’s you, we hope you’ll apply for this role.
You want to be part of a team.
You come with new ideas and a unique point of view. You look forward to collaborating with a diverse team of talent. You assume everyone’s best intentions, welcome a healthy debate, and embrace differing opinions. You eagerly seek and give help. Transparency tops your list of values, and you proactively contribute to a culture of respect and inclusion.
You enjoy a challenge.
Inquisitive and focused, you see every challenge as an opportunity. You’re ambitious and comfortable making mistakes because you learn from them and bounce back quickly. You would rather create the future than wait for it. You prioritize long-term value over short-term objectives.
You love to listen.
You approach every interaction with curiosity and a desire to understand. You want to make a positive impact in the world. You’re passionate about culture and know the power that music, film, podcasts, games, and stories have to bring people together.
- Provide the right, personal customer experience by listening and understanding the customers’ needs take precedence above all else.
- Evolve the customers journey and Sonos believership by answering the questions:
- In a personally meaningful way for each customer. (Knowing that answering the question may be better accomplished through a demo, less explaining, more showing)
- Support and interact with the team through clear, effective communication and peer development that enables each individual band member to deliver their best.
- Work collaboratively on a team and live the Company Values.
- We succeed because of what we deliver together. Our team’s success relies on the strength of our partnerships, leveraging each other’s experiences, our open-mindedness and the quality of the environment we create as a collective group.
- Assist in the selection and development of future band mates.
- What is SONOS?
- What can SONOS do for me?
- What product is best for my needs?
- Experience in retail leadership environments
- Experience in retail ops, customer service, or hospitality
- High expectations of self and team.
- Passionate about getting to know others and belonging to a diverse group of peers
- Interacts with a sense of caring and thrives when teaching others
- Prefers team over self and gains maximum clarity through learning from and teaching others.
- Prefers being a part of a dynamic ever-changing environment vs. a scripted, checklist sort of environment.
- Capable of working in a fast paced and highly flexible environment.
- May require, at times, to work with multiple groups of customers.
- Self-Aware and exceptional communicator with a high level of transparency
- Effectively receives and communicates feedback.
- Possesses and understands the effectiveness of story-telling in order to impact individuals and teams.
- Able to take initiative and make decisions when needed without a lot of guidance.
- Open to trying new things and approaching problems with creative unproven solutions.
- Musician or deep knowledge of diverse music history
- Enjoys helping others experience similar love of music
- Streaming music enthusiast.
Sonos is a sound experience company. We pioneered multiroom wireless audio, made it sound amazing, and changed the way people listen, making it effortless for them to enjoy what they want, where they want, how they want.
Today we continue empowering listeners by developing new technologies, thoughtfully designing products, expanding our software platform, and crafting brilliant sound experiences while participating in a culture that values respect, transparency, collaboration, and ownership.
Together we’re working to positively impact the world and inspire everyone to listen better—because listening brings people together, builds understanding, drives change, and makes us happier.
Notice to European Job Applicants: Information you submit as a part of your job application will be used in accordance with Sonos EU Job Applicant Privacy Notice.
Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Follow the links to review the EEO is the Law poster and its supplement. The pay transparency policy is available here. Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to email@example.com and let us know the nature of your request and your contact information.