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Global Logistics Manager

Department: Business Operations

Location: Shanghai

Req#: 4840

To prepare for our future growth, Sonos is looking for a dynamic and experienced team player who will join the team as Global Logistics Manager located in Shanghai, China. You report into the Global Logistics Director and work closely with cross-functional stakeholders on global, regional and country levels.

About You

You're not like everyone else.

You bring a unique perspective to the table. Transparency tops your list of values. Your smarts and creativity are off the charts, matched only by your humility. You want to collaborate with a team of diverse talent. You proactively contribute to a culture of respect and inclusion.

You enjoy a challenge.

Inquisitive and focused, you see every challenge as an opportunity. You're ambitious and unafraid to make mistakes because you learn from them and bounce back quickly. You don't stop until you get it right. "Impossible" isn't in your vocabulary. You're more interested in creating the future than waiting for it.

You love to listen.

You start every interaction from a place of listening and seeking to understand. You're culturally connected. You remember your first concert. You can readily recommend a binge-worthy show on Netflix, Hulu or HBO. You can't sit in traffic without a great audiobook, podcast or album. You can make a killer playlist. Your idea of a good weekend includes watching a movie or playing a video game.

What You’ll Do
  • Manage operational and tactical aspects of our finished good inbound logistics
  • Manage the relationship with our logistics partners within the agreed SLA’s and within a strict governance of KPI’s and regular Operations / Business Reviews
  • Accountable for China returns centers inventory and warehouse management
  • Coordinate and analyze all the logistical functions
  • Create or revise standard operating procedures for all our logistics processes
  • Monitor industry trends, standards and practices to identify developments in logistics planning or execution
  • Oversee the entire life cycle of a product including component sourcing, manufacturing, distribution, internal allocation, order release and final delivery
  • Enhance performance by determining and reducing inefficiencies that might consume profits.
  • Help streamline operations and identify the best way to use the company’s resources to achieve its goals.
  • Work cross functionally with all relevant functions to optimize all logistical flows
  • Manage logistics cost within budget expectations and find opportunities to save logistics cost
  • Contribute to the development, scaling and professionalization of the Global Logistics infrastructure (people, processes, tools) by pro-actively initiating as well as diligently supporting the development and implementation of projects and programs aimed at improving scale and performance and increasing execution capability
Skills You’ll Need
  • A progressive career in an international logistics/distribution/fulfillment environment
  • Relevant supply chain management education
  • Analytic and quantitative skills
  • Familiar with logistics and production planning concepts
  • Computer proficiency and knowledge of databases, statistics applications, spreadsheets and logistics programs
  • Comfortable collaborating with other employees at different organizational levels
  • Ability to facilitate innovation/change effectively
  • Energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.
  • Must have a good mixture of drive and empathy; having the empathy to identify the true value drivers for our key customers and the drive to deliver that value.
  • Flexible, team builder, team innovator, feels totally at ease in a fast-growing organization.
More About Sonos

In 2002, Sonos set out to reinvent the way people listen at home. The wireless home sound system we created makes it easier than ever to fill any and every room with music, podcasts, TV, and just about anything else you could ever want to hear-all with brilliant, immersive clarity. Since then millions of people in over 60 countries have made Sonos part of their lives.

Today we remain focused on innovation, thoughtfully designing products, inventing new technologies, expanding our software platform, crafting the best sound experience and making a positive social impact in the world.

We're empowering people to listen better because listening builds understanding and drives change. It even increases happiness and brings people together. Simply put, listening leads to a better life. (We've got the data to prove it.)

Notice to European Job Applicants: Information you submit as a part of your job application will be used in accordance with Sonos EU Job Applicant Privacy Notice.

Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Follow the links to review the EEO is the Law poster and its supplement. The pay transparency policy is available here. Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.