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Employee Experience Specialist

Department: Human Resources and Talent

Location: Santa Barbara, Seattle

Req#: 5399

Delivering an amazing experience to our customers begins with our employees: the passionate people behind the Sonos brand. On the People Team, our goal is to foster an environment in which employees can do the most exciting, challenging, and rewarding work of their lives. You will help us bring this culture to life by focusing on and progressing every aspect of the employee experience. Along with a global team of Employee Experience Specialists, you will support HR operations and processes, ensure smooth on-the-ground execution of People programs, and help scale the efforts of the People Partner, Benefits, Compensation, and Programs and Insights teams. As one of the first points of contact for employee questions, you will serve as a trusted advisor, educator, information-router, and listener from an employee’s first days at Sonos. You deliver the support and empathy that makes Sonos more than just a place to work.
About You

More than a candidate that checks every box, we’re looking for people who are excited to work, learn, and grow at Sonos—no matter their background or how they identify. If that’s you, we hope you’ll apply for this role.

You want to be part of a team.

You come with new ideas and a unique point of view. You look forward to collaborating with a diverse team of individuals. You assume everyone’s best intentions, welcome a healthy debate, and embrace differing opinions. You eagerly seek and give help. Transparency tops your list of values, and you proactively contribute to a culture of respect and inclusion.

You enjoy a challenge.

Inquisitive and focused, you see every challenge as an opportunity. You’re ambitious and comfortable making mistakes because you learn from them and bounce back quickly. You would rather create the future than wait for it. You prioritize long-term value over short-term objectives.

You love to listen.

You approach every interaction with curiosity and a desire to understand. You want to make a positive impact in the world. You’re passionate about culture and know the power that music, film, podcasts, games, and stories have to bring people together.

What You’ll Do

  • Serve as a consistent point of contact for employee questions and needs 

  • Own and improve HR processes & operations – from onboarding to job and manager changes to offboarding

  • Advance and scale People team programs and insights through reliable documentation, auditing processes, and proactive employee communications 

  • Support the smooth delivery of recurring People Programs and one-off employee issues 

  • Partner with other employee-facing teams (e.g., Systems, IT, Facilities) to ensure a consistent employee experience across the various aspects of life at Sonos 

  • Support and facilitate Quickstart, our new hire orientation, where you’ll establish yourself as a trusted face from day one

Skills You’ll Need

  • Bachelor’s degree and/or 1-3 years in customer service, operations, compensation, benefits, or an HR generalist role 

  • Insatiable appetite to learn and contribute   

  • Attention to detail and strong written and in-person communication skills 

  • Comfort with data comprehension and storytelling

  • Familiarity with basic project management

More About Sonos

Sonos is a sound experience company. We pioneered multiroom wireless audio, made it sound amazing, and changed the way people listen, making it effortless for them to enjoy what they want, where they want, how they want.

Today we continue empowering listeners by developing new technologies, thoughtfully designing products, expanding our software platform, and crafting brilliant sound experiences while participating in a culture that values respect, transparency, collaboration, and ownership.

Together we’re working to positively impact the world and inspire everyone to listen better—because listening brings people together, builds understanding, drives change, and makes us happier.

Notice to European Job Applicants: Information you submit as a part of your job application will be used in accordance with Sonos EU Job Applicant Privacy Notice.

Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Follow the links to review the EEO is the Law poster and its supplement. The pay transparency policy is available here. Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@sonos.com and let us know the nature of your request and your contact information.