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Talent Network

Director, Global Marketing Operations

Department: Marketing

Location: Santa Barbara

Req#: 3186

We’re here to do one thing – fill every home with music.   Our mission has never been more vital than it is today.  While streaming finally unlocks access to all the music on earth, the critical question remains how we’ll experience it. Will music be impoverished by inferior technology and imprisoned by earbuds? Or will music be liberated by real innovation and reemerge as the cultural campfire around which people have gathered for millennia? We have a responsibility to directly influence this outcome. Our brand is changing the way people listen to music, and we’re on a journey to bring this experience to a global audience.

We are looking for someone who enjoys marrying strategy and creativity with operations. You need to be a hands-on, strong thinker, crazy resourceful, detail oriented, a nimble problem solver, and deadline superstar who understands marketing and collaborates well across functions. This is a great opportunity to work with a talented team and add your knowledge and skills to our small, hard-working group.

The Director, Global Marketing Operations leads a global team that oversees the go-to-market process for the entire marketing function. This role acts as a critical end-to-end integrator across marketing teams, including; Product Marketing, Global Brand, PR, Creative and Regional teams, and reports to the VP of Marketing Planning and Operations.
About You

Our band is large. And while there’s plenty of room for all kinds of personalities and skill sets to succeed, there are certain qualities that will help you thrive here.

Like a never-accept-less work ethic. An exceptionally low ego-to-talent ratio (none of the first, tons of the latter). A relentless craving to push past your limits and try new things. The smarts and the humble confidence to take on big challenges, make mistakes fast and early, embrace tough feedback, then recover quickly with fresh, startlingly perfect solutions. A fearless willingness to defend great work. And a tendency to totally geek out on music.

If this sounds like you, read on and let’s connect soon.

What You’ll Do
  • Improve initiative planning, operational efficiency and capacity throughout the GTM process.  Build a process and workflow that ensures brand/initiative objectives are clear and are built into actionable work plans, with realistic timelines and budgets. Identify gaps and quickly fix bottlenecks and break down roadblocks.
  • Lead and create accountability across global and regional teams for development of the annual marketing plans and calendars, 18-24 months out, and across all paid, owned and earned marketing efforts.  Create more visibility into what’s actually happening, in the form of metrics and project management approaches that work well for brand teams, creative teams and business partners. 
  • Identify and introduce new planning and operational solutions (process, technology, tools) that continually improve team efficiency and effectiveness and increase the pace of innovation across marketing.
  • Create and imbed tools that track agreements and next steps, ensure schedule requirements are met, and facilitate communication, accountability, and learning.
  • Help drive a culture where decisions are informed and supported by well-understood information or insights.
  • Develop global and regional competency in sharing data across functions to uncover patterns and opportunities.
  • Create an inspiring environment that promotes productivity, innovation and job satisfaction.
Skills You’ll Need
  • A strong understanding of marketing and the creative process on multiple levels including execution
  • Strong planning and multi-tasking skills
  • Works seamlessly with teams that are distributed across the world, and external creative agencies. 
  • Strong collaboration and communication skills 
  • Able to effectively influence a cross-functional team with various areas of expertise and experience levels
  • Seasoned problem solver with proven ability to motivate others
  • Experience in a rapid-growth culture 
  • Able to develop and move projects forward with a high degree of independence and autonomy
  • 10+ years related experience
  • Occasional travel required. 
  • Expertise with advanced project management tools
  • A great attitude and positive outlook
How to Audition
More About Our Band

In 2002, we set out to reinvent home audio for the digital age. Our mission–to fill every home with amazing sounding music. Yes, it was an ambitious goal. Challenging, too. And that hasn’t changed.

Since those early days, we’ve remained tirelessly focused on finding innovative ways to make listening out loud, with friends and loved ones, the truly transformative experience it should be. We’ve seen our vision capture the imaginations of music lovers in more than 60 countries, as we’ve continued to introduce products, software, and technologies that help people share the songs they love, discover new music they never knew existed, and experience richer, more musical lives.

At Sonos, we are building a team with extraordinary talent to help us fill every home with music. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.