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the world through music?

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DevOps Engineering Manager - Service Operations (Boston)

Department: Software

Location: Boston

Req#: 3253

At Sonos, we're passionate about creating the finest home sound system in the world for our customers. In doing so, we take a relentlessly-progressive lens to how our APIs and back-end systems deploy and stay working optimally in production.  

We are embarking on v2.0 of our continuous deployment pipeline – you can help us organize the future, gold-standard with a team of passionate engineers and developers, all in service of delivering the best quality listening experience to our customers.

As a DevOps Engineering Manager in Product Development, you’ll oversee a DevOps team working on the future of our IaaS tooling and CD pipeline. You will also contribute by assessing the needs of the development/SRE teams, make continuous improvements to processes and lowering the time spent during deployments, uptime of the CD infrastructure and fostering a DevOps culture of operational excellence. 

Above all, you’ll collaborate with the Development, QA and Data leads to provide a constant feedback loop to ensure we’re addressing the most important company priorities in Service Operations.
About You

Our band is large. And while there’s plenty of room for all kinds of personalities and skill sets to succeed, there are certain qualities that will help you thrive here.

Like a never-accept-less work ethic. An exceptionally low ego-to-talent ratio (none of the first, tons of the latter). A relentless craving to push past your limits and try new things. The smarts and the humble confidence to take on big challenges, make mistakes fast and early, embrace tough feedback, then recover quickly with fresh, startlingly perfect solutions. A fearless willingness to defend great work. And a tendency to totally geek out on music.

If this sounds like you, read on and let’s connect soon.

What You’ll Do
What you’ll do:
  • Ensure the team is focused on the right priorities with the right requirements.
  • Mentor team members in systems development skills and leadership responsibilities. Assist in guiding their professional development and career growth.
  • Collaborate with Dev, QA and Project leaders to ensure the right resource allocation to new projects.
  • Provide a planned and delivery-date accurate approach to large scale CI/CD process improvements.
  • Create a constant feedback loop with Developer, SRE, Ops and IT Leads to ensure communication and continue driving high-priority projects to completion.
  • Focus on building systems and processes with fast MTTR.
  • Evangelize DevOps and new processes throughout the Sonos’ organization.
Skills You’ll Need
Skills You’ll Need:
  • 5+ years hands-on technical management experience
  • Previous individual or team responsibility for the operation and maintenance of a Continuous Deployment pipeline
  • Experience building automation/configuration management infrastructure using Salt or Ansible (preferred)
  • Strong background using cloud services via scripted API calls (AWS preferred)
  • Hands-on experience in Linux administration and configuration management.
  • Knowledge of best practices and operations in an always-up, always-available service.

Highly Desired:
  • Strong background in Java and scripting languages like Python, Perl, and/or Ruby.
  • Experience leveraging Containers and Orchestration Technology.
How to Audition
Apply now and if there is a strong match, we'll reach out!
More About Our Band

In 2002, we set out to reinvent home audio for the digital age. Our mission–to fill every home with amazing sounding music. Yes, it was an ambitious goal. Challenging, too. And that hasn’t changed.

Since those early days, we’ve remained tirelessly focused on finding innovative ways to make listening out loud, with friends and loved ones, the truly transformative experience it should be. We’ve seen our vision capture the imaginations of music lovers in more than 60 countries, as we’ve continued to introduce products, software, and technologies that help people share the songs they love, discover new music they never knew existed, and experience richer, more musical lives.

At Sonos, we are building a team with extraordinary talent to help us fill every home with music. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.