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Credit Analyst

Department: Finance

Location: Santa Barbara

Req#: 4728

For the past 16 years, we’ve changed the way that people listen. We’ve designed the ultimate home music experience. Now we strive to empower listeners, everywhere.

This would not have been possible without the amazing team we continue to build.  Our people are the drivers that helped create this fast-growing market space. We are looking for a credit analyst professional that desires to make an impact on a fast-growing organization.

The role will be responsible for a variety of credit functions, including but not limited to credit tasks, collections and ad-hoc projects. This position requires strong communication with key partners, attention to details, and the ability to work on reports with thousands of lines of data. We are looking for a candidate with a highly progressive outlook, a collaborative attitude, integrity, and an inclination to help others as well as a willingness to learn.

About You

You're not like everyone else.

You bring a unique perspective to the table. Transparency tops your list of values. Your smarts and creativity are off the charts, matched only by your humility. You want to collaborate with a team of diverse talent. You proactively contribute to a culture of respect and inclusion.

You enjoy a challenge.

Inquisitive and focused, you see every challenge as an opportunity. You're ambitious and unafraid to make mistakes because you learn from them and bounce back quickly. You don't stop until you get it right. "Impossible" isn't in your vocabulary. You're more interested in creating the future than waiting for it.

You love to listen.

You start every interaction from a place of listening and seeking to understand. You're culturally connected. You remember your first concert. You can readily recommend a binge-worthy show on Netflix, Hulu or HBO. You can't sit in traffic without a great audiobook, podcast or album. You can make a killer playlist. Your idea of a good weekend includes watching a movie or playing a video game.

What You’ll Do
  • Assess creditworthiness of existing or prospective clients
  • Monitor collections for a portfolio of accounts using various collection methods to identify past due accounts and follow up with various clients to collect outstanding balances.
  • Research and resolve discrepancies and customer charge-backs by working with the sales, operations, logistics teams and the customer. Work towards reducing our chargeback/deduction balance to zero.
  • Support the setup and onboarding of new customers
  • Analyze account receivables data to produce clear and objective reports
  • Adhere to credit policy and guidelines
  • Arbitrate customer complaints by coordinating between customer, sales operations, and sales personnel.
  • Assist with other ad hoc projects to ensure continuous process improvement
Skills You’ll Need
  • Bachelor’s degree in accounting, mathematics, business, finance or equivalent work experience
  • 2+ years work experience as a credit analyst
  • Experience working with credit reporting agencies like Experian
  • Knowledge of basic accounting principals
  • Ability to simply communicate complicated ideas in an understandable way within in a cross functional environment
  • Detail oriented with the ability to think and look ahead
  • Ability to work under pressure in a fast-paced, team-oriented and collaborative environment
How to Audition
Apply! If you are a strong match we will reach out.
More About Sonos

In 2002, Sonos set out to reinvent the way people listen at home. The wireless home sound system we created makes it easier than ever to fill any and every room with music, podcasts, TV, and just about anything else you could ever want to hear-all with brilliant, immersive clarity. Since then millions of people in over 60 countries have made Sonos part of their lives.

Today we remain focused on innovation, thoughtfully designing products, inventing new technologies, expanding our software platform, crafting the best sound experience and making a positive social impact in the world.

We're empowering people to listen better because listening builds understanding and drives change. It even increases happiness and brings people together. Simply put, listening leads to a better life. (We've got the data to prove it.)

Notice to European Job Applicants: Information you submit as a part of your job application will be used in accordance with Sonos EU Job Applicant Privacy Notice.

Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Follow the links to review the EEO is the Law poster and its supplement. The pay transparency policy is available here. Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.