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Backend Web Engineer

Department: Platforms and Infrastructure

Location: Boston, Santa Barbara, Seattle

Req#: 5666

At Sonos, we're passionate about creating the finest HiFi audio experiences in the world for our customers.  From installation to listening to sharing, the customer experience is everything.  Keeping the music playing is what the Customer Care team is all about, and the engineering branch of the customer care team enables us to keep it playing loud.


Come help us build out the next generation platform for the Sonos customer care experience.  You'll have a direct impact on the business, advancing a major component of our core strategy.  You’ll be making it easy for people to use our products, to help them when there is a problem, and remain connected to the community they love.

About You

More than a candidate that checks every box, we’re looking for people who are excited to work, learn, and grow at Sonos—no matter their background or how they identify. If that’s you, we hope you’ll apply for this role.

You want to be part of a team.

You come with new ideas and a unique point of view. You look forward to collaborating with a diverse team of individuals. You assume everyone’s best intentions, welcome a healthy debate, and embrace differing opinions. You eagerly seek and give help. Transparency tops your list of values, and you proactively contribute to a culture of respect and inclusion.

You enjoy a challenge.

Inquisitive and focused, you see every challenge as an opportunity. You’re ambitious and comfortable making mistakes because you learn from them and bounce back quickly. You would rather create the future than wait for it. You prioritize long-term value over short-term objectives.

You love to listen.

You approach every interaction with curiosity and a desire to understand. You want to make a positive impact in the world. You’re passionate about culture and know the power that music, film, podcasts, games, and stories have to bring people together.

What You’ll Do


  • You build, test, harden and scale web experiences built with proven JavaScript frameworks that help our care team support their customers.

  • You know the power of the application is often in the API, and you’ve built RESTful APIs that power fantastic web experiences.  

  • You’ve got skills in NoSQL document databases like Mongo or DynamoDB.

  • You write clear, reliable, maintainable code with an understanding of web standards and best practices.

  • You have extremely strong technical aptitude, and keep up-to-date on the current technologies.

Skills You’ll Need



• A minimum of 3+ years of professional software development experience.

BS in Computer Science or related field.

• Programming with a modern Javascript framework (Vue, React, Angular, etc.). 

• You know how source control works and you can’t live without it, you are test-first, and you know that going fast means getting things right at the start.

• Proven ability to get projects out the door with high quality, on tight timelines. Experienced with DynamoDB, MongoDB or another NoSQL database.


Desired Qualifications:

• Web or product design experience.

• Must have experience building RESTful API’s with with Node.js and ES6 or Typescript.

• A background or understanding of physical networking or hardware design and service would add significant value.

• Process or manufacturing engineering experience in a customer electronics environment.

More About Sonos

Sonos is a sound experience company. We pioneered multiroom wireless audio, made it sound amazing, and changed the way people listen, making it effortless for them to enjoy what they want, where they want, how they want.

Today we continue empowering listeners by developing new technologies, thoughtfully designing products, expanding our software platform, and crafting brilliant sound experiences while participating in a culture that values respect, transparency, collaboration, and ownership.

Together we’re working to positively impact the world and inspire everyone to listen better—because listening brings people together, builds understanding, drives change, and makes us happier.

Notice to European Job Applicants: Information you submit as a part of your job application will be used in accordance with Sonos EU Job Applicant Privacy Notice.

Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Follow the links to review the EEO is the Law poster and its supplement. The pay transparency policy is available here. Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.