Returning Candidate? Log back in!

Account Manager, Japan

Department: Retail, Sales and Commercial

Location: Tokyo

Req#: 4697

Be responsible for leading our sales and channel efforts in the region into our top retail accounts, building key account plans. As the local key account, key partner champion – with an innate feel for the brand, brand strategy coupled with deep understanding of our retailer’s strategy, business and shopper audience.

This role will be working closely with marketing and other internal functions to ensure that relevant needs of the key accounts are met and goals / objectives of Sonos and our key accounts are aligned and maximized / optimized.

This role will report to GM of Japan directly, and hold the stakeholders internal and external accountable including account partner, other function leaders and peers within the region and global team.

About You

You're not like everyone else.

You bring a unique perspective to the table. Transparency tops your list of values. Your smarts and creativity are off the charts, matched only by your humility. You want to collaborate with a team of diverse talent. You proactively contribute to a culture of respect and inclusion.

You enjoy a challenge.

Inquisitive and focused, you see every challenge as an opportunity. You're ambitious and unafraid to make mistakes because you learn from them and bounce back quickly. You don't stop until you get it right. "Impossible" isn't in your vocabulary. You're more interested in creating the future than waiting for it.

You love to listen.

You start every interaction from a place of listening and seeking to understand. You're culturally connected. You remember your first concert. You can readily recommend a binge-worthy show on Netflix, Hulu or HBO. You can't sit in traffic without a great audiobook, podcast or album. You can make a killer playlist. Your idea of a good weekend includes watching a movie or playing a video game.

What You’ll Do
  • Develop, build, deliver category-led annual account plans with country head that establish and anchor our strategic partnerships, and include our core sales objectives, key priorities, key initiatives and partner commitment/ support in support of overall Sonos business and channel objectives.
  • Develop new account partners with the country head.
  • Execute the daily sales operation to expand the business with all channel key accounts promote sell revenue.
  • Manage the third party vendor to maintain the content on eComm platforms ( to develop digital customer experience that aligns with our brand strategy and enhance the education contents.
  • Working closely with marketing and retail experience role to manage, land and execute all channel / retail programs, promotions and activities specific to our key accounts.
  • Ongoing analysis and reporting and improvement of key account business performance, market trends and needs to stay on track and can make the necessary adjustments to get back on track if needed.
  • Full accountability of sales forecast and expectations for national account performance. Including improving the level and quality of sales reporting from our key partners, and the provision of business insights from those partners.
  • Working with Operations manage the inventory levels to ensure agreed weeks of cover and availability targets across our national accounts.
  • Working across the country head to build in relevant processes and practices to build a sales-led, customer-led culture
Skills You’ll Need
  • Minimum of Bachelor’s degree required.
  • 5+ years of customer facing roles within the wider consumer industry, especially building and managing
  • key retail account relationships.
  • Broad professional background within Sales, Product / Category management or Marketing.
  • Entrepreneurial background is preferred.
  • Story-teller, relationship builder and strong people judgment
  • Strong Business Acumen
  • Results Oriented
  • Analytical and strategic mind-set
  • Creative, inspiring and progressive.
  • Outstanding interpersonal skills: approachable, ability to quickly establish rapport, communicating
  • Effectively with a diverse population, including high-level managers and internal stakeholders
  • Ability to establish strong working relationships with key work partners
  • Displays a persistent, positive attitude to problem-solving and recognizes that goals are achievable,
  • even with obstacles
  • Excellent verbal and written communication skills
How to Audition
Apply now and if there is a good match we'll reach out.
More About Sonos

In 2002, Sonos set out to reinvent the way people listen at home. The wireless home sound system we created makes it easier than ever to fill any and every room with music, podcasts, TV, and just about anything else you could ever want to hear-all with brilliant, immersive clarity. Since then millions of people in over 60 countries have made Sonos part of their lives.

Today we remain focused on innovation, thoughtfully designing products, inventing new technologies, expanding our software platform, crafting the best sound experience and making a positive social impact in the world.

We're empowering people to listen better because listening builds understanding and drives change. It even increases happiness and brings people together. Simply put, listening leads to a better life. (We've got the data to prove it.)

Notice to European Job Applicants: Information you submit as a part of your job application will be used in accordance with Sonos EU Job Applicant Privacy Notice.

Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Follow the links to review the EEO is the Law poster and its supplement. The pay transparency policy is available here. Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.